Data protection at a glance
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the team at hyphen Gmbh. Our contact details can be found in the imprint of this website.
How do we collect your data?
Your data is collected, on the one hand, when you tell us, such as information that you enter in a contact form, and automatically by our IT systems when visiting the website. This is mainly technical data (eg Internet browser, operating system or time of the page call). The collection of this information is automatic as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior. This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by curtailment and excludes a direct personal reference. (Read: https://support.google.com/analytics/answer/2763052?hl=en)
What rights do you have regarding your data?
At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions about data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.
Analysis tools and third-party tools
Privacy statement according to the DSGVO
Notes on the responsible body
The responsible body for data processing under the aegis of the General Data Protection Regulation (DSGVO) on this website is:
Blutenburgstr. 87 (RGB)
Telephone: +49 (0)89 27 37 010
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent previously given at any time. A simple e-mail message to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Data Portability
You have the right to have data that we process either based on your consent or in the automatic fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another responsible person, this will be undertaken but only as far as it is technically feasible.
In the website, the widely used SSL (Secure Socket Layer) method ensures a connection with the highest encryption level supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. If a single page of our website is transmitted in encrypted form this is indicated by the closed image of the key or lock symbol in the bottom status bar of your browser.
We also take the appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.
Encrypted payments on this website
After the conclusion of a fee-based contract, you have an obligation to send us your payment details (e.g. account number for direct debit authorization), as this data will be required for payment processing. Payment transactions via the common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. An encrypted connection is indicated by the browser's address bar changing from "http: //" to "https: //" and the lock icon in your browser bar. In such encrypted communication, the payment details that you send to us cannot be read by third parties.
Information, Blocking, Deletion
You have the right to free information on your stored personal data, its origin and recipient and the purpose of the data processing and, where apprpriate, a right to the correction, blocking or deletion of this data. For further information on personal data, please contact us at any time at the address given in the imprint.
Opposition to advertising e-mails
Contact data received as a result of our editorial requirements will not be used for the purpose of sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of the sending of unsolicited advertising information, such as spam e-mails.
Data collection on our website
If you use our website simply for information, so that you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect information that is technically necessary for us to display the website to you. This processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO
(a) Information about the browser type and version used
(b) The user's operating system
(c) The user's Internet service provider
(d) The user's IP address
(e) Date and time of access
(f) Websites from which the user's system accesses our website
(g) Websites accessed by the user's system via our website
The above-mentioned data is processed by us for the following purposes:
(a) ensuring a smooth connection of the website
(b) Ensure easy use of our website
(c) evaluation of system security and stability as well as
(d) for further administrative purposes.
A transfer or other use of the data does not take place. However, we reserve the right to check the server logfiles retrospectively should concrete evidence point to unlawful use. The legal basis for processing personal data using technically necessary cookies is Article 6 (1) lit. f DSGVO.
If you send us enquiries via the contact form, your details will be taken from the enquiry form including the contact details provided by you there for the purpose of processing the request and if there are follow-up questions on the information stored with us. We will not share this information without your consent. The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data entered by you in the contact form remains with us until you ask us to delete, revoke your consent to the storage or the purpose for the data storage is finalised (e.g. after completion of your request). Mandatory statutory provisions - especially retention periods - remain unaffected.
Registration on this website
You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will refuse the registration. For important changes such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way. The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of data processing completed already remains unaffected by the revocation. The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which allows the processing of data for the performance of a contract or precontractual measures. We only collect, process and use personal data on the use of our Internet pages (user data) insofar as this is necessary in order to enable or charge the user for the use of the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmission at the conclusion of the contract for online shops, retailers and shipping of goods
We transfer personal data to third parties only if this is necessary for order processing, for example, to the company entrusted with the delivery of the goods or the payment by the bank commissioned for the transaction. A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without your explicit consent, such as for advertising purposes, will not occur. The basis for the data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data for the fulfillment of a contract or for precontractual measures.
Payment provider for payment by credit card
On our website we accept payment by credit card. For processing a transfer of your SSL-encrypted data is made to 1&1 ipayment. The provider of this payment service is 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur. Information on data security can be obtained via: https://www.ionos.de/terms-gtc/terms-privacy
The transmission of your data to ipayment is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the opportunity to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of historical data processing operations.
Payment provider PayPal
On our website we also accept payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as PayPal).
If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the opportunity to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of historical data processing operations.
Transport service providers
If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide DHL with your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods, for the purpose of agreeing a delivery date or to give a delivery notification, as long as you have given your explicit consent to this in the ordering process. Otherwise, for the purpose of the delivery in accordance with Art. 6 para. 1 lit. b DSGVO we shall only supply the name of the recipient and the delivery address to DHL. Giving them this information is only for the purposes of delivering the goods. In this case, a prior agreement of the delivery date with DHL or the delivery notification is not possible. Your consent can be withdrawn at any time with effect for the future from the responsible person named above or from the transport service provider DHL.
Analysis tools and advertising
Google Analytics (https://www.google.com/intl/en/about/)
This website uses Google Analytics for web analysis. This is a service provided by Google Ireland Limited. Google Ireland Ltd. is a company incorporated and operated under Irish law (registration number: 368047) and has its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses "cookies". The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on its computers. It cannot be ruled out that data processing may take place outside the scope of EU law. Google has joined the Privacy Shield, which guarantees that Google complies with EU data protection standards.
In this context, pseudonymised usage profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as:
o Browser type / version,
o Operating system used,
o Referrer URL (the previously visited page),
o Host name of the accessing computer (IP address),
o Time of server request
are transferred to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purpose of market research and customization of these websites. This information may also be transferred to third parties if required by law or if third parties need this data to process the order. In no case will your IP address be merged with other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).
You can prevent the installation of cookies by setting the browser software accordingly; however, we need to point out that in this case not all features of this website may be fully available.
In addition, you may prevent the data collection generated by the cookie and related to your use of the website (including your IP address), and prevent the processing of this data by Google, through downloading and installing a browser add-on. (see ”Browser Plugin“ below)
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent data collection by Google Analytics by setting an opt-out cookie which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser, only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. (See ”Opposition to data collection“ below)
For more information about privacy related to Google Analytics, see the Google Analytics Help Center https://support.google.com/analytics/answer/6004245?hl=en
We have activated the function IP anonymization on this website. This will result in your IP address being shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and held there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in available under the following link and installing the software: https://tools.google.com/dlpage/gaoptout
Opposition to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: deactivate Google Analytics
If you would like to receive the newsletter offered on our website, we require an e-mail address from you, as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. Further data is not collected unless on an agreed & voluntary basis. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties. The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing operations already collected remains unaffected by the revocation. The data deposited with us for the purpose of obtaining the newsletter will be stored by us until you cancel the newsletter, when your details will be deleted. Data stored for other purposes with us (e.g. e-mail addresses for the members area) remain unaffected.