Privacy Policy

Privacy at a glance
 
General information
 
Thank you for your interest in our website and our shops. The following notes give a simple overview of what happens to your personal information when you visit our website. Personal data is any data that personally identifies you. For detailed information on the subject of data protection, please refer to our privacy policy listed under these general instructions.
 
Who is responsible for the data collection on this website?
The data processing on this website is carried out by us, the hyphen Gmbh. Our contact details can be found in the imprint of this website.
 
How do we collect your data?
Your data will be collected on the one hand, that you tell us. For example, this may be data that you enter in a contact form. Other data is collected automatically when visiting the website through our IT systems. These are above all technical data (eg Internet browser, operating system or time of the page call). The collection of this information is automatic as soon as you enter our website.
 
What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior. This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by curtailment and excludes a direct personal reference. (Read: https://support.google.com/analytics/answer/2763052?hl=en)
 
What rights do you have regarding your data?
At any time you have the right to obtain free information about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose as well as for further questions about data protection you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the competent supervisory authority.
 
Analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This happens above all with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior can not be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
 
Privacy statement according to the DSGVO
We as operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. We only process personal data of our users to the extent that this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent is not possible for reasons of fact and the processing of the data is permitted by law.
If you use this website, various personal data will be collected. Personal information is information that personally identifies you. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. We point out that the data transmission in the Internet (eg in the communication by E-Mail) can exhibit security gaps. A complete protection of the data from access by third parties is not possible.
 
Note to the responsible body
The responsible body for data processing within the meaning of the General Data Protection Regulation (DSGVO) on this website is:
 
hyphen GmbH
Neureutherstr. 26
80799 Munich
Telephone: 089/2737010
E-Mail: info@my-hyphen.com
Website: www.my-hyphen.com
Website: www.hyphen-sports.com
 
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
 
Right to Data Portability
You have the right to have data that we process on the basis of your consent or in fulfillment of a contract, in itself or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another person in charge, this will only be done to the extent technically feasible.
 
Data security
During the visit to the website, we use the widely used SSL (Secure Socket Layer) method, the connection with the highest encryption level supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed representation of the key or lock symbol in the bottom status bar of your browser.
We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. If SSL or TLS encryption is enabled, the data you submit to us can not be read by third parties.
 
Encrypted payments on this website
If, after the conclusion of a fee-based contract, you have an obligation to send us your payment details (eg account number for direct debit authorization), these data will be required for payment processing. Payment transactions via the common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. An encrypted connection is indicated by the browser's address bar changing from "http: //" to "https: //" and the lock icon in your browser bar. In the case of encrypted communication, your payment details that you send to us can not be read by third parties.
 
Information, Blocking, Deletion
You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data. For further information on personal data, please contact us at any time at the address given in the imprint.
 
Opposition to advertising e-mails
The use of contact data published in the context of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
 
Data collection on our website
In the merely informative use of our website, that is, if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website. The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO
(a) Information about the browser type and version used
(b) The user's operating system
(c) The user's Internet service provider
(d) The user's IP address
(e) Date and time of access
(f) Websites from which the user's system accesses our website
(g) Websites accessed by the user's system via our website
The above-mentioned data are processed by us for the following purposes:
(a) ensuring a smooth connection of the website
(b) Ensure comfortable use of our website
(c) evaluation of system security and stability as well as
(d) for further administrative purposes.
A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use. The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) lit. f DSGVO.
 
Cookies
The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. They are needed, for example, to offer you the shopping cart feature across multiple pages. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (eg shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f DSGVO saved. Our interest in the storage of cookies is the technically error-free and optimized provision of our services. If other cookies (eg cookies for the analysis of your surfing behavior) are stored, they will be treated separately in this privacy policy.
 
Contact form
If you send us inquiries via the contact form, your details will be taken from the inquiry form including the contact details provided by you there for the purpose of processing the request and in case of follow-up questions stored with us. We will not share this information without your consent. The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data entered by you in the contact form remains with us until you ask us to delete, revoke your consent to the storage or the purpose for the data storage is omitted (eg after completion of your request). Mandatory statutory provisions - especially retention periods - remain unaffected.
 
Registration on this website
You can register on our website to use additional features on the site. We only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise, we will refuse the registration. For important changes such as the scope of the offer or for technical changes, we use the e-mail address specified during registration to inform you in this way. The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. The legality of the already completed data processing remains unaffected by the revocation. The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted. Legal retention periods remain unaffected.
 
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which allows the processing of data for the performance of a contract or precontractual measures. We only collect, process and use personal data on the use of our Internet pages (user data) insofar as this is necessary in order to enable or charge the user for the use of the service. The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
 
Data transmission at the conclusion of the contract for online shops, retailers and shipping of goods
We transfer personal data to third parties only if this is necessary for order processing, for example, to the entrusted with the delivery of the goods company or the payment by the commissioned transaction bank. A further transmission of the data does not take place or only if you have expressly consented to the transmission. A transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data for the performance of a contract or precontractual measures.
 
Payment provider for payment by credit card
On our website we offer payment by credit card. For processing a transfer of your SSL-encrypted data to 1&1 ipayment. Provider of this payment service is the 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur. Information on data security can be obtained via: https://www.ionos.de/terms-gtc/terms-privacy
The transmission of your data to ipayment is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the opportunity to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of historical data processing operations.
 
Payment provider PayPal
On our website we offer the payment via PayPal. Provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as PayPal).
If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the opportunity to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of historical data processing operations.
 
Transport service providers
If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn), we will provide your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before delivery of the goods for the purpose of agreeing a delivery date or delivery notification to DHL, if you have given your explicit consent in the ordering process. Otherwise, for the purpose of service in accordance with Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to DHL. Passing on is only to the extent necessary for the delivery of goods. In this case, a prior agreement of the delivery date with DHL or the delivery announcement is not possible. The consent can be withdrawn at any time with effect for the future against the person named above or against the transport service provider DHL.
 
Analysis tools and advertising
Google Analytics (https://www.google.com/intl/en/about/)
We use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereafter referred to as “Google") for the purpose of customizing and continuously optimizing our pages. In this context, pseudonymised usage profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as
o Browser type / version,
o Operating system used,
o Referrer URL (the previously visited page),
o Host name of the accessing computer (IP address),
o Time of server request
are transferred to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purpose of market research and customization of these websites. This information may also be transferred to third parties if required by law or if third parties process this data in the order. In no case will your IP address be merged with other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).
You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of this website may be fully exploited.
In addition, you may prevent the collection of the cookie-generated and related to your use of the website data (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on. (see „Browser Plugin“ below)
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by setting an opt-out cookie which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. (See „Opposition to data collection“ below)
For more information about privacy related to Google Analytics, see the Google Analytics Help Center https://support.google.com/analytics/answer/6004245?hl=en
 
IP anonymization
We have activated the function IP anonymization on this website. This will result in your IP address being shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
 
Browser Plugin
You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout
 
Opposition to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:  deactivate Google Analytics
For more information on how to handle user data on Google Analytics, please refer to Google's Privacy Policy: https://policies.google.com/privacy

Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you, as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter are. Further data are not collected or only on a voluntary basis. We use this data exclusively for the delivery of the requested information and do not pass it on to third parties. The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation. The data deposited with us for the purpose of obtaining the newsletter will be stored by us from the newsletter until your subscription and deleted after cancellation of the newsletter. Data stored for other purposes with us (eg. e-mail addresses for the members area) remain unaffected.
 

Updating and Modifying this Privacy Policy
This privacy policy is current and effective from May 2018. As our site evolves and offers become available, or as a result of changes in government or regulatory requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed and printed by you at any time on our website https://www.hyphen-sports.com/privacypolicy.

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